9.3 ENTERPRISES
BFSI
- Intelligent automation transforms BFSI workflows from KYC to regulatory compliance
- Personalized finance advisors
- Automated report & commentary generation
- Intelligent underwriting & claims
- Fraud detection & prevention
- Regulatory reporting & compliance
- Other BFSI use cases
RETAIL & E-COMMERCE
- AI transforms e-commerce through virtual assistants, SEO content, and demand forecasting
- Product description & SEO content generation
- Virtual shopping assistants
- Personalized product recommendations
- Customer query resolution
- Demand forecasting & inventory management
- Other retail & e-commerce use cases
GOVERNMENT & DEFENSE
- AI enhances defense readiness and service delivery through scenario simulations and legislative summaries
- Policy drafting & legislative summarization
- Citizen services chatbots
- OSINT briefing & reporting
- Document classification & knowledge retrieval
- Threat scenario simulation
- Other government & defense use cases
TELECOMMUNICATIONS
- Enhancing telecom efficiency with AI-powered contact centers, field services, and fraud detection
- Network operations & fault diagnosis
- Automated SLA reporting
- Contact center intelligence
- Marketing content & campaign personalization
- Revenue assurance & fraud prevention
- Other telecommunications use cases
MEDIA & ENTERTAINMENT
- Generative AI redefines content creation across film, gaming, and marketing
- Scriptwriting & narrative generation
- AI voiceover & dubbing
- Visual assets generation & motion design
- Multilingual content localization
- Advertising & campaign copywriting
- Synthetic influencers, hosts, & digital avatars
- Digital rights & IP protection
- Other media & entertainment use cases
TRANSPORTATION & LOGISTICS
- Generative AI empowers logistics firms with predictive routing, smart documentation, and efficient warehouse planning
- Route optimization
- Freight documentation
- Fleet management
- Warehouse management
- Traffic scenario simulation
- Other transportation & logistics use cases
MANUFACTURING
- Generative AI transforms product lifecycle from planning and design to maintenance and technical content
- Design generation
- Predictive maintenance
- Quality inspection & control
- Procurement & supplier management
- Product planning & simulation
- Other manufacturing use cases
HEALTHCARE & LIFE SCIENCES
- Improving patient outcomes and medical research with Gen AI tools and applications
- Electronic health record (EHR) automation
- Medical imaging
- Virtual health assistants
- Drug discovery & molecule design
- Clinical trial protocol design
- Personalized treatment plans
- Other healthcare & life sciences use cases
SOFTWARE & TECHNOLOGY PROVIDERS
- Automating knowledge discovery and workflows with Gen AI in software & technology firms
- Code generation & debugging
- Test case generation & QA automation
- Gen AI-assisted ITSM
- Customer support automation
- Knowledge discovery
- Business process automation
- Other software & technology provider use cases
ENERGY & UTILITIES
- Enhancing grid operations, asset maintenance, and forecasting using generative AI
- Condition-based asset maintenance
- Grid operations management
- Renewable energy forecasting
- Sustainability & emissions reporting
- Digital twin simulations
- Other energy & utilities use cases
OTHER ENTERPRISES
Growth opportunities and latent adjacency in Generative AI Market